Shipping policy

We ship to addresses across the United States.

Shipping cost

Shipping is free on all orders within the United States.

Processing and delivery times

Orders are processed within 1–3 business days (Monday to Friday, excluding US holidays).

Delivery times are estimates and may vary during peak periods or due to carrier delays.

Order tracking

As soon as your order ships, you will receive an email with your tracking number.

Address accuracy

Please make sure your shipping address is complete and correct. We are not responsible for orders delivered to an address entered incorrectly at checkout. If you notice a mistake, contact us right away at support@positanoclub.com and we will do our best to update it before the order ships.

Lost or delayed packages

If your tracking shows no movement for more than 7 business days, or your package is marked as delivered but you can't find it, contact us at support@positanoclub.com and we will help you with the carrier.